1) What are your office hours?
BY APPOINTMENT ONLY
Monday, Wednesday, and Thursday @ 1221 Locust Street from 3:00 PM - 8:00 PM
Tuesdays @ 2305 Fairmount Avenue from 3:00 PM - 9:00 PM
Saturdays @ 1221 Locust Street from 8:15 AM - 5:00 PM
NEW HOURS TO START JUNE 4th:
Mon - Thurs 1:00 PM - 8:00 PM
Saturday 8:15 AM - 5:00 PM
(AM hours and Telehealth available upon request)
2) Where are you located?
1221 Locust Street, The Tiger Building, 19107
2305 Fairmount Avenue, 19130 (last month at this location in May 2018)
3) How can I schedule an appointment?
You can schedule an appointment by calling or emailing me directly. The first visit, please plan to arrive 15-30 minutes earlier than your scheduled appointment to complete the necessary paperwork OR the paperwork can be emailed prior to the appointment for you to print, complete and bring with you.
***ALL appointments are to be confirmed at minimum of 48 hours prior to the appointment. Appointment reminders will be sent via text and/or email requiring a response to confirm. If there is no response, it is assumed that you are not confirming and therefore will not be in attendance. The appointment will then be CANCELLED. ***
Unfortunately, I do not have a receptionist. Therefore, I will not be able to answer my phone if I am with a client or on the road. Please leave a voicemail and I will return your call within 48 hours.
4) What is your fax number?
5) I have "insert insurance name," do you accept this insurance?
At this time, I am an in-network provider for the following insurance(s):
Many insurances consider a licensed professional counselor (LPC) an out of network provider. The insurance may reimburse you for out-of-pocket costs with proper receipt that I can provide.
Questions to ask your insurance provider prior to services:
6) What are acceptable forms of payment?
I accept cash or major credit cards (e.g. Visa, Mastercard, American Express, Discover, UCB and/or Union Pay). With credit card payment, there is an additional 3% surcharge fee.
7) Are there problems that you don't treat?
I do not treat active drug and/or alcohol addictions. Please click on this link to view a list of organizations within the Philadelphia area who provide these services.
I do not treat couples actively involved in Interpersonal violence (IPV) or domestic abuse relationships. Resources will be provided for referral linkage.
I do not offer marriage/couples counseling. Please refer to a Licensed Marriage and Family Therapist who specializes in that area. I do offer individual counseling. If applicable, you can have your spouse or partner come to a limited number of sessions.
8) My child or teenager is out of control can you help me?
I do not provide services to anyone under 18 years of age. Please click on the following links for resources in the area for children experiencing mental wellness concerns:
If using Medicaid benefits, you can call Community Behavioral Health (CBH) Member Services at 1-888-545-2600. If you have a private insurance, you can call the Member Services number on the back of your card for assistance or look up providers in the directory on the insurer's website.
9) I am mandated to see a counselor or to obtain anger management per court requirement. Can you assist with this? I can speak with you to determine how my services can meet your court requirements. I do provide a FREE 20 minute consultation by telephone.
10) The court requires a letter specifying I completed anger management, counseling, etc?
I offer individual counseling that can cover anger management. I do not offer anger management classes or courses. Please refer to the resources below for agencies that offer these services.
The Men Resource Center
1601 Walnut Street, Suite 1017
Philadelphia, PA 19102
Domestic Violence Program for men
Anger Management classes for men and women
7500 Germantown Avenue
Counseling, anger management and services for abusive men
ANGER MANAGEMENT CLASSES:
11) How many sessions are required before I am done?
The number of sessions depends on the individual. Short-term assistance may take 6-8 sessions while long-term may take longer. It differs on a case by case basis. Please remember, you, the client can terminate services at any time.
KEP LIFE SKILLS
Mon - Thurs 3:00 PM - 9:00 PM and Sat 8:30 AM - 5:00 PM (NEW HOURS STARTING JUNE 4th)
(AM available upon request)
1221 Locust Street & 2305 Fairmount Avenue Philadelphia, PA