KEP LIFE SKILLS
1) What are your office hours?
Monday, Wednesday & Thursday 1:15 PM - 7:00 PM and Saturday 9:30 AM - 3:00 PM
(Telehealth available upon request)
2) Where are you located?
1500 Walnut Street, Suite 800
3) How can I schedule an appointment?
You can text, call or email me to request a consult call.
(Unfortunately, I do not have a receptionist. Therefore, I will not be able to answer my phone if I am with a client or on the road. Please leave a voicemail and I will return your call within 48 hours.)
I will then schedule a 15 minute consult call with you. The purpose of the consult call is to see if I can be of assistance to you and whether you are a good fit for the practice. Please have your insurance card on hand for scheduling purposes. I do not offer face-to-face consults.
Due to my tight schedule, I will attempt a max of two consult calls with you. If for some reason, you miss both or are unavailable, I will not initiate contact with you once more. At that time, you may forfeit an opportunity to become a client of the practice due to high demand.
During the call, if deemed an appropriate fit, you will then receive an email with a link to schedule an appointment on my calendar.
Once scheduled, the paperwork will be emailed to you at least two days prior to the appointment. It is expected that you will print, complete and bring the paperwork with you to the appointment. If for some reason, you forget or there is issue, you will be asked to complete the paperwork at the appointment.
CANCELLATION POLICY: Appointment reminders will be sent via text and/or email two days prior to the appointment. If not cancelled at minimum of two days prior to the appointment, the client will be billed the total session rate for the missed appointment. If using insurance, the charge for the missed session will include what the insurance would have reimbursed for the missed session. All bills must be paid in fullbefore scheduling another appointment.
4) What is your fax number?
5) I have "insert insurance name," do you accept this insurance?
At this time, I am an in-network provider for the following insurance(s):
EAP - Employee Assistance Program & MH - Mental health benefits
Many insurances consider a licensed professional counselor (LPC) an out of network provider. The insurance may reimburse you for out-of-pocket costs with proper receipt that I can provide.
Questions to ask your insurance provider prior to services:
6) What are acceptable forms of payment?
I accept cash or major credit cards (e.g. Visa, Mastercard, American Express, Discover, UCB and/or Union Pay). With credit card payment, there is an additional 3% surcharge fee.
7) If you are not accepting new clients, where else can I look for qualified counselors/therapists?
8) Are there problems that you don't treat?
I do not treat active drug and/or alcohol addictions. Please click on this link to view a list of organizations within the Philadelphia area who provide these services.
I do not treat couples actively involved in Interpersonal violence (IPV) or domestic abuse relationships. Resources will be provided for referral linkage.
I do not offer marriage/couples counseling. Please refer to a Licensed Marriage and Family Therapist who specializes in that area. I do offer individual counseling. If applicable, you can have your spouse or partner come to a limited number of sessions.
9) My child or teenager is out of control can you help me?
I do not provide services to anyone under 18 years of age. Please click on the following links for resources in the area for children experiencing mental wellness concerns:
If using Medicaid benefits, you can call Community Behavioral Health (CBH) Member Services at 1-888-545-2600. If you have a private insurance, you can call the Member Services number on the back of your card for assistance or look up providers in the directory on the insurer's website.
10) I am mandated to see a counselor per court requirement. Can you assist with this? I can speak with you to determine how my services can meet your court requirements. I do provide a FREE 15 minute consultation by telephone.
11) The court requires a letter specifying I completed anger management, counseling, etc?
I offer individual counseling. Please check with court requirements to see if that will cover anger management. Please refer to the resources below for agencies that offer anger management classes and workshops.
The Men Resource Center
1601 Walnut Street, Suite 1017
Philadelphia, PA 19102
Domestic Violence Program for men
Anger Management classes for men and women
7500 Germantown Avenue
Counseling, anger management and services for abusive men
ANGER MANAGEMENT CLASSES:
11) How many sessions are required before I am done?
The number of sessions depends on the individual. Short-term assistance may take 6-8 sessions while long-term may take longer. It differs on a case by case basis. Please remember, you, the client can terminate services at any time.