1) What are your office hours?
BY APPOINTMENT ONLY
Monday - Thursday 1:00 PM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
(Telehealth available upon request)
2) Where are you located?
1221 Locust Street, The Tiger Building, 19107
NEW LOCATION starting May 1st - 1500 Walnut Street, Suite 800
3) How can I schedule an appointment?
You can call or email me to request an appointment.
(Unfortunately, I do not have a receptionist. Therefore, I will not be able to answer my phone if I am with a client or on the road. Please leave a voicemail and I will return your call within 48 hours.)
I will then request your availability to schedule a consult call with you. The purpose of the consult call is to see if I can be of assistance to you and whether you are a good fit for the practice. Please feel free to ask me questions during the call too. Consult calls last at max of 15 minutes. Please have your insurance card on hand for scheduling purposes. (Note: I do not do face-to-face consults.)
During the call, if deemed an appropriate fit, you will receive a date and time for an appointment.
The first visit, please plan to arrive 15-30 minutes earlier than your scheduled appointment to complete the necessary paperwork OR the paperwork can be emailed prior to the appointment for you to print, complete and bring with you.
CANCELLATION POLICY: Appointment reminders will be sent via text and/or email two days prior to the appointment. If not cancelled at minimum of two days prior to the appointment, the client will be billed the FULLsession rate for the missed appointment. If using insurance, the charge for the missed session will include what the insurance would have reimbursed for the session. All bills must be paid in full before scheduling another appointment.
4) What is your fax number?
5) I have "insert insurance name," do you accept this insurance?
At this time, I am an in-network provider for the following insurance(s):
Many insurances consider a licensed professional counselor (LPC) an out of network provider. The insurance may reimburse you for out-of-pocket costs with proper receipt that I can provide.
Questions to ask your insurance provider prior to services:
6) What are acceptable forms of payment?
I accept cash or major credit cards (e.g. Visa, Mastercard, American Express, Discover, UCB and/or Union Pay). With credit card payment, there is an additional 3% surcharge fee.
7) If you are not accepting new clients, where else can I look for qualified counselors/therapists?
8) Are there problems that you don't treat?
I do not treat active drug and/or alcohol addictions. Please click on this link to view a list of organizations within the Philadelphia area who provide these services.
I do not treat couples actively involved in Interpersonal violence (IPV) or domestic abuse relationships. Resources will be provided for referral linkage.
I do not offer marriage/couples counseling. Please refer to a Licensed Marriage and Family Therapist who specializes in that area. I do offer individual counseling. If applicable, you can have your spouse or partner come to a limited number of sessions.
9) My child or teenager is out of control can you help me?
I do not provide services to anyone under 18 years of age. Please click on the following links for resources in the area for children experiencing mental wellness concerns:
If using Medicaid benefits, you can call Community Behavioral Health (CBH) Member Services at 1-888-545-2600. If you have a private insurance, you can call the Member Services number on the back of your card for assistance or look up providers in the directory on the insurer's website.
10) I am mandated to see a counselor per court requirement. Can you assist with this? I can speak with you to determine how my services can meet your court requirements. I do provide a FREE 20 minute consultation by telephone.
11) The court requires a letter specifying I completed anger management, counseling, etc?
I offer individual counseling that can cover anger management. In the near future, I will offer an anger management 8 week course. For now, please refer to the resources below for agencies that offer these services.
The Men Resource Center
1601 Walnut Street, Suite 1017
Philadelphia, PA 19102
Domestic Violence Program for men
Anger Management classes for men and women
7500 Germantown Avenue
Counseling, anger management and services for abusive men
ANGER MANAGEMENT CLASSES:
11) How many sessions are required before I am done?
The number of sessions depends on the individual. Short-term assistance may take 6-8 sessions while long-term may take longer. It differs on a case by case basis. Please remember, you, the client can terminate services at any time.
KEP LIFE SKILLS
1221 Locust Street, 3rd fl, Philadelphia, PA 19107
Mon - Thurs 1:15 PM - 7:00 PM and Sat 8:00 AM - 5:00 PM