1) What are your office hours?
BY APPOINTMENT ONLY
Mondays and Wednesdays @ 1518 Walnut Street from 5:30 PM - 9:00 PM
Tuesdays @ 2305 Fairmount Avenue from 3:00 PM - 8:00 PM
Saturdays @ 1518 Walnut Street from 8:15 AM - 5:00 PM
2) Where are you located?
1518 Walnut Street, Suite 607, 19102 AND
2305 Fairmount Avenue, 19130
3) How can I schedule an appointment?
You can schedule an appointment by calling or emailing me directly. The first visit, please plan to arrive 15-30 minutes earlier than your scheduled appointment to complete the necessary paperwork OR the paperwork can be emailed prior to the appointment for you to print, complete and bring with you.
***ALL appointments are to be confirmed at minimum of 48 hours prior to the appointment. Appointment reminders will be sent via text and/or email requiring a response to confirm. If there is no response, it is assumed that you are not confirming and therefore will not be in attendance. The appointment will then be CANCELLED. ***
Unfortunately, I do not have a receptionist. Therefore, I will not be able to answer my phone if I am with a client or on the road. Please leave a voicemail and I will return your call within 48 hours.
4) What is your fax number?
5) I have "insert insurance name," do you accept this insurance?
At this time, I am an in-network provider for the following insurance(s):
Many insurances consider a licensed professional counselor (LPC) an out of network provider. The insurance may reimburse you for out-of-pocket costs with proper receipt that I can provide.
Questions to ask your insurance provider prior to services:
6) What are acceptable forms of payment?
I accept cash or major credit cards (e.g. Visa, Mastercard, American Express, Discover, UCB and/or Union Pay). With credit card payment, there is an additional 3% transaction fee.
7) Are there problems that you don't treat?
I do not treat active drug and/or alcohol addictions. Please click on this link to view a list of organizations within the Philadelphia area who provide these services.
I do not treat couples actively involved in Interpersonal violence (IPV) or domestic abuse relationships. Resources will be provided for referral linkage.
I do not offer marriage/couples counseling. Please refer to a Licensed Marriage and Family Therapist who specializes in that area. I do offer individual counseling. If applicable, you can have your spouse or partner come to a limited number of sessions.
8) My child or teenager is out of control can you help me?
I do not provide services to anyone under 18 years of age. Please click on the following links for resources in the area for children experiencing mental wellness concerns:
If using Medicaid benefits, you can call Community Behavioral Health (CBH) Member Services at 1-888-545-2600. If you have a private insurance, you can call the Member Services number on the back of your card for assistance or look up providers in the directory on the insurer's website.
9) I am mandated to see a counselor or to obtain anger management per court requirement. Can you assist with this? I can speak with you to determine how my services can meet your court requirements. I do provide a FREE 20 minute consultation by telephone.
10) The court requires a letter specifying I completed anger management, counseling, etc?
If it is agreed after initial consultation that I can assist you, in addition to rate per hour, any letter requiring my signature for the court will be an additional $10.00 fee per 1 page document.
11) How many sessions are required before I am done?
The number of sessions depends on the individual. Short-term assistance may take 6-8 sessions while long-term may take longer. It differs on a case by case basis. Please remember, you, the client can terminate services at any time.
KEP LIFE SKILLS
Mon & Weds 5:45 PM - 9 PM, Tues 3 PM - 8 PM, Sat 8:15 AM - 5 PM
CLOSED - 12/25 & 1/1